Refund Policy (No Refund): Due to all our products being handmade and made to order, all products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 30 days if product is broken/damaged upon receiving, but must be sent back and inventoried before a new item is sent out. All responsibility to package and send back product lies on the customer. After 30 days, you can no longer return the damaged/broken item.